Frequently Asked Questions
Generic
I would like to see the Casualplay strollers and car seats in a physical way. Where is the nearest establishment?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
Guarantee. How long does it last and what does it cover?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
I have lost or broken a part of my Casualplay stroller or car seat How do I proceed to purchase a spare part?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
The product does not have an instruction book. How can I download a copy from the website?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
Strollers
My stroller model is no longer manufactured. Can I buy accessories or spare parts?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
Where can I find accessories compatible with my Casualplay stroller?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
I am interested in one of your carts and would like information regarding the size and weight. Where can I find this data?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
Car seats
Are all Casualplay car seats approved?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
What is ECE R44/04?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
What is the R129 i-size?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
Where can I install the restraint system in my car?
To find out where the nearest store is to your location, go to our “WHERE TO BUY” section of the website.
You can use the search engine by municipality name or postal code. We are surely closer than you imagine.
